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Verification email not being received

1:36 am, August 24, 2017 I create an account last night, but have still not received a confirmation email. Can anyone actually help here, or is this one game I won't be able to play because the main website is bugged ? View

cannot login :(

11:18 pm, June 30, 2017 I can login into my account, but when I press acept, I don´t get into the server and the screen freezes and my chars doesn´t appear... Sometimes it works, sometimes don´ [..] View

New Gp and Rank system

10:18 am, June 16, 2017 Didn't see this posted yet. Since the latest patch most of my characters are higher ranked. Some have less GP than others but have a higher officer rank. Need some info on how the new rank system co [..] View

Old in game reward codes not showing up

10:18 am, June 2, 2017 As the title says. My old codes for different rewards and pets that i got off website giveaways are not showing up in account management. These should give me the pets i won across my account for ev [..] View

Erro e02018

10:18 pm, March 22, 2017 Today I have been updating my game after the server update is finished and I am encountering an error. I talked to several friends and they are having the same error. Are you already having some conce [..] View

Fallen Poeta Question

10:18 pm, February 2, 2017 I was having problem with fallen poeta boss. (66+ instance). In korean server, boss's "SHRIEK" buff [ makes the boss move faster when it encounters healers + eye thingy ] can be debuffed wi [..] View

Prestige pack

9:18 am, January 23, 2017 Hello. I wanted to buy the prestige pack, I bought a 1200NCcoin, when you try to activate prestige Pack asks me to pay, and not charge NCcoin from my account. Can I activate the prestige and charge co [..] View

IDL Glitched points

10:18 pm, January 14, 2017 so i watched my wife run IDL 4x yesterday and on 2 of the runs the artifact just stopped giveing points with both sides still in the instance. The 3rd run i went in and the other side leaves the insta [..] View

Disconnection issues

9:18 am, January 12, 2017 I noticed I'm being disconnected whenever I try to run a second client for Aion. I usually play on two accounts for both factions, so if I want to AFK with for a moment with my main account, it gets d [..] View

Buff Sorcs, Leather Slaughter

10:18 pm, December 31, 2016 Its ******* nearly impossible for a good sorcerer to beat a good ranger or sin. Let me add the AT stuns and **** and ******* ******** but seriously. Theres almost no way for a sorcerer to counter a si [..] View

Log in error after updating to 5.1

10:18 pm, November 10, 2016 After I finished downloading the new patch (5.1) I cannot log in into game. Here are the errors that I encountered that during loading of the game. error 1: The procedure entry point GetLogicalproce [..] View

Starting the game and it Crashes

10:18 pm, November 10, 2016 i am finished with the patch of 5.1 in launcher then i started to click the play now.. then after the game loads and it shows the loading bar then suddenly a sendloaagclient appeared then the game cra [..] View

Banned without reason

9:18 am, November 10, 2016 I made an alt account since my main cant even access forums, i tried to log today and it said my account is locked, after sending a ticket i got premade respons yet nothing about why, I'm not asking y [..] View

Dont run game...

10:18 am, October 6, 2016 Good afternoon after of update today presents noxt problem open the launcher login my account where is the laucher uploand dont play the game , i reset my pc the ploblem continues presents plea [..] View

Ncoin purchase is broken

10:18 am, September 30, 2016 Your whole payment system is seriously broken and needs to be fixed either ditch digtal river or fix it,2 accounts cant even purchase ncoin changed nothing my end since last purchases.Worst payment sy [..] View

Sorc v Ranger

10:18 am, September 16, 2016 Who the nyerk thought this match up, and why is every other player I fight in arena a templar or ranger? How about SOME counters to this bullnyerk? Knockback on every nyerking shot, some proc silenc [..] View

AT & ccs

11:18 pm, September 12, 2016 Hello, my question is about Aethertechs and their natural resistance to CCs (root/bind/silence/fear/sleep). I did know they have a pretty decent fear/sleep resist rate but recently having encountered [..] View

Thick Shield on Sorc is Poorly Planned

10:18 am, September 12, 2016 Sorc has so many shields! Stone skin 2 min cd 2277 dmg absorbed (basically the same as the sw) at 581 mana, boon of iron clad 5 min cd for <5 sec for 10000 dmg at 352 mana, linked stigma shie [..] View

prestige wont activate please help

11:18 pm, August 16, 2016 purchased prestige subscription a few days ago and it says on my account that its active but when i open the game my character has no items or signs that its active, do i need to be a certain level be [..] View

A little confused about the different versions..

11:18 pm, August 12, 2016 I downloaded Aion a few days ago and began playing it (the free to play version), after playing a bit I realized I had already played the game awhile ago. So I went onto Aion's website logged on final [..] View

Getting kicked from the game just to get verification code for same IP...

11:18 pm, August 1, 2016 So this happens to me almost everyday. I'm pretty sure that this is not a random disconnection, but an intentional kick, because it happens at full hour like 15:00 and then I'm presented with a Verifi [..] View

unacceptable my account locked for what?

11:18 pm, July 19, 2016 I Don't hack I don't do nothing. i just started again after a couple years of not playing (this is my story), I download the game yesterday buy 50$ worth of nc coins i meet a guy he helps me level qui [..] View

Aion Error [Program Unavailable in your country]

10:18 am, July 9, 2016 Greetings, As explained by the title, I cannot launch the game because of the "Program Unavailable in your country" error. I've updated the client and tried deleting L10N and repairing the [..] View

How to Obtain <Unicorn>

10:18 am, July 5, 2016 I've been asked quite a lot how to obtain <Unicorn> mount.Many More Pictures First of, you need to have a Prestige account. Then by the machines you will pick a level 50 quest that gives [..] View

Harder to log the account on forum

10:18 am, June 16, 2016 Lately it's almost impossible to log my account on forum. It always say invalid username and password everytimes I try to log on forum. I'm able to log my other account into the forum without proble [..] View

50 twinks / b dredgion

10:18 am, June 12, 2016 So after 1 year of not playing I noticed massive changes. Siel market is soooo broken. Also, where are the 50 twinks and 55 twinks? I rarely encounter some. There are few twinks in Siel that run in pr [..] View

DirectX issue and Unable to send support ticket

11:18 pm, June 8, 2016 Not sure if anyone else is having this problem, I can't seem to find a solution. This error has basically appeared out of nowhere after I log in it says: Aion(x64)[1001] "You cannot run the vers [..] View

Questions regarding abyss and PvP

11:18 pm, May 16, 2016 So, I used to play aion before, until 3.0, if I remember correctly. After the 3.0 update, I only played for a few months and quit because I kinda got bored of Aion and had many other new games to play [..] View

I´m not recieving my verification code for loggin in (game and webpage)

10:18 am, May 6, 2016 This problem is happening to a friend of mine, already happened before, we keep trying loggin in from 3 different pcs and the verification mail just doesn´t come. His player name is Brigite, [..] View

1v1 a joke against cleric

10:18 am, April 30, 2016 This game is a fricken joke, I understand that a healer needs to defend itself from attacks while healing but giving the cleric the dps as well as the ability for a block spec that no other toon and c [..] View

Husband's account hacked, any advice?

11:18 pm, April 29, 2016 Hi all. My husband's account has been hacked. It appears that someone was able to hack not only his Aion account but also his email to authorize a password change. They must have also changed the e [..] View

Community's mentality on open world PvP

11:18 pm, April 24, 2016 *Rant thread* Is there any reason at all why people have been QQing about the lack of pvp there is in open world ? Yea we get it katalam danaria and tia were great pvp zones, but does that really mea [..] View

Can't Install/Download Aion

11:18 pm, April 20, 2016 I'm brand new to Aion. I got the game downloaded and installed with no problems at a friends house a few days ago when I first created an account. Now, I'm trying to get the game on my computer at hom [..] View

Collectors edition Items?

11:18 pm, April 12, 2016 Quote: Log into your NC Account. Next to Aion, click the Manage button. Click the Apply In-Game Items link. Select the server your preferred character is on and click the Ne [..] View

Disappointed w. PvP guides for returning players - anywhere you'd recommend I go?

9:18 am, March 6, 2016 Hey all, back from many years of dormancy. Sadly my Rank 4 Sin from 2011 (Jaxx) is long gone (I did not renew her account in time). SO MUCH KINAH LOST!!!!! lol ... I digress. Looking primarily for an [..] View

change email adress

10:18 pm, March 5, 2016 Hi ,i have a problem and i hope you guys can help me. I have an account made it a couple years ago i have many characters on it , i stop playng for 3 or 4 months and now im back and p [..] View

Cant log in after update patch 2/3/2016

10:18 pm, March 5, 2016 Hi,im using win 7, after update,i cant play aion,after i enter my account and password, i always getting error,i hv try ro delete data,l1on, or else,but still cant. I tried to repair file,but still ca [..] View

client won't launch 32-bit

10:18 pm, February 23, 2016 so i did a fresh install of aion and now the client is trying to launch 32-bit which just loads and then closes itself. however, if i force launch 64-bit with a bat the client loads, but i can't login [..] View

Possible fix (Client not loading after update)

9:18 am, February 19, 2016 This is actually to help you guys out - I have been pulling my hair out after the most recent update on 17/2/2016 I had the game working fine then updated and whenever I would click launch the game wo [..] View

Cannot receive verification code in my email

9:18 am, February 13, 2016 i tried logging in my account this morning. it says im logging on an unverified IP address and a verification code is sent to my email, but when i open my email, there is no message from ncsoft. (for [..] View

NCLauncher boring problems. I am sorry, but pls help if you can.

10:18 pm, January 30, 2016 I try not to write too much. I havent played Aion since somewhere in last September 2015. Until then I had no problems with loggin in. Now, when i try to loggin after i input my name and password i [..] View

Autologin cant change launcher account

9:18 am, January 17, 2016 hey guys ok basically. i logged in the launcher with the wrong account, and had autologin ticked now im stuck and cant change it is their any file or cache or folder i can delete that would reset the [..] View

Cannot use laucher consistently losing connnection to server.

9:18 am, January 14, 2016 <I have heavily discussed this with ncsoft and they say its my isps problem> For some reason...... however just when using this game data gets routed to texas. At first I could login ge [..] View

any suggestions for game engine bottlenecks? (aka random freezes)

9:18 am, January 5, 2016 computer parts in question: gtx570 core-i7 2600 4GB memory seagate HDD i have 89-120ping. computer in general is about 4-5yrs old. maybe built 2yrs after aion came out?problem: game locks-up, fr [..] View

Long startup?

10:18 pm, January 4, 2016 Hi guys, First of all i'm not a computer expert at all... i have been playing Aion in this NA server for a year or so. I use my macbook pro to play it (with an additional windows software). I used t [..] View

Counter to Glad Cleaves as Sorc?

9:18 am, December 30, 2015 Glad cleave chain is broken in 1v1 arena. I get silenced or knocked down from it 80-90% of the time you guys mash that button, and then you just finish me off after that. If I get a sleep off during [..] View

My caracter is gone

10:18 pm, December 20, 2015 HELLO BOYS I have a problem my account login February 17, 2015 to watch the state of the game and everything was normal. but this day December 20, 2015 login again and my main character is not or was [..] View

aion launcher buggg

10:18 pm, December 14, 2015 I was looking constantly for a way to fix launcher, but I cannot. When i put my account and password, launcher stops working. Did anyone had the same problem and fixed by any chance? I would appreciat [..] View

Problem with the new Launcher-HELP ME PLS

10:18 pm, December 2, 2015 Hello guys i have following problem: i bought a new computer with windows 10 and wanted to install aion everthing fine. But when i open the desktop symbol the login window comes normaly on the screen [..] View

Can't get past 'Select Server' screen

10:18 pm, November 25, 2015 Hi, since last night's update, when I try to log in, I can't get past the 'select server' page. The water in the background is still falling, but the screen just flickers and the links stop responding [..] View

Start Aion with another User account

10:18 pm, November 25, 2015 Hello.I have problem with aion.I can't start aion because It is installed on C drive and PC administrator is my brother so every time I start aion from my windows account it requests admin password,so [..] View

Game not running properly

9:18 am, November 22, 2015 Hey, guys! I've been having some problems with Aion. No matter what I do in the graphics menu the fps is always unstable. If the "Display FPS" option is checked, it shows that it is always [..] View

Help with two User Interface buttons...

9:18 am, November 21, 2015 Is there any way whatsoever to remove those two retarded buttons for selecting integrated server and accessing your account info in your profile? These buttons are seriously a cramp on an already clut [..] View

Tier list?

10:18 pm, November 16, 2015 Hi all , could someone help me with the levels set? need to know which facilities should first get the latest and , what is better if GET sauro equipment or orb or infinite only shard of the truth is [..] View

Updating is terrible

10:18 pm, October 25, 2015 So i haven't played for 6 months to a year I go to update Aion, i updated GW2 at a solid 1mb connection Aion on the other hand goes to 600kb/s and then counts down to 10mb/s then goes right to 600 th [..] View

Verification Code needed

10:18 am, October 16, 2015 Sir , this past few days before the maintenance i dont have problem with my account but after yesterday maintenance i just got home from school i tried to update my patcher but after i update its say' [..] View

New Log-in System Issues

11:18 pm, October 15, 2015 The new set up for logging in outside the game is horribly inconvenient. I was in the middle of doing a Group Mission when the game disconnected on me. Instead of being able to press the re-connect bu [..] View

dinamic ip problem with new login system

11:18 pm, October 15, 2015 Hello I have some problems with the new login system . my ISP provides dynamic IP addresses that change every 24 hours, so every time I make the login must verify the account by email .... there is [..] View

Can't Launch the Game after Update

10:18 am, October 15, 2015 Hi folks, I just update the login launcher as required. However, after I type in my account info and click LOG IN, there's no response after that. Anyone has the same issue? Need help. Btw, I have s [..] View

Can't login?

11:18 pm, September 26, 2015 I have two different accounts and on the website I can login just fine(obviously), but on the game client no matter how many times I reset password, it just consistently tells me the ID or password is [..] View

New PIN vs Old Issue

10:18 am, September 23, 2015 So, I had an old PIN for my account that used to be 4 characters long, but it was made before the 6-8 pin was introduced, so now I can't login. Does anyone know how I may fix this? I'd just change my [..] View

Getting Started With PVP

11:18 pm, September 20, 2015 Hello all- I hope this isn't a repeat question, but here's my thoughts. I recently made a new account after having been gone for a while. The reason I'd been gone is because I thought maybe this gam [..] View

Pvp quests..?

11:18 pm, September 11, 2015 Ok... So I'm trying to get bm set and something like that... But mostly when I **** someone it doesn't count as ****... It gives me ap and xp, but the quest still doesn't do anything... So if anyone [..] View

Extra entry count..?

11:18 pm, August 16, 2015 So I logged in today on an alt account and I was just derping around, when I checked my instance entries. For some reason, I have an extra entry for some of the instances (e.g. 3/3 for Infinity Shard, [..] View

Banned For No Reason

11:18 pm, August 14, 2015 So i wanted to log into my SW today only to be banned, after 7 hours of waiting on a reply to a ticked i found out it was due to a "fraudulent card" hmmm.. funny because i purchased Ncoin we [..] View

Equipment / Enchant stones from ORB equipment / supply boxes

10:18 am, August 2, 2015 Total Occupied Rentus Base runs: 26 Eternal weapons 22 62.86% Mythic armors 10 28.57% Mythic weapons 3 8.57% total equip boxes 35 Delta stones 17 45.95% Epsilon stones 20 54.05% total supply boxes 37 [..] View

Infinity Shard- Help!

10:18 am, July 31, 2015 Hi all, I want to know the notable abilities Hyperion uses inside of Infinity Shard, but it's really tough to find a complete guide for this instance. What are the big nukes, drains, and AOE that a [..] View

A Visitor from EU (Cheating)

11:18 pm, July 22, 2015 Hey guys ! As you can see in the title im from EU, i do have an account on NA Server but sadly ping makes it impossible to play since i do enjoy PvP mostly in AION. So i just wondering how NCSoft is [..] View

Weird Download Glitch

10:18 am, July 18, 2015 So I started to re-download Aion and I noticed instead of my download speed being constant it will randomly jump to something higher than I actually get and count down all the way to 0 KB/s and then i [..] View

IP-Thing

11:18 pm, July 17, 2015 Well hello, i have kinda a little Problem and maybe someone can help me with it. Everytime i login onto Forum or generally the Aion site, i have to verify that not someone else is logging in onto my [..] View

Account deleted?

11:18 pm, July 14, 2015 Hello, my hotmail don't exist anymore.. and so do my aion account which was registered with that email How can i get back my account? Need Gamemasters support! Can i set a new email for my lost aio [..] View

AC set to start L65 PvE

10:18 am, July 11, 2015 Hello everyone! I'm a Templar and I'll hit 65 this weekend and I'd like very much to start on the endgame PvE. I've made over 2bil with this event (very lucky mofo!), got both extends already, etc, an [..] View

Hide Vision Hack

10:18 am, July 9, 2015 This subject will be on the growing ''Vision Hack'' I see a lot of people do. Now I I'll have multiple question and statements. To give an example of this ''Vision Hack'' : Here's what happened to m [..] View

Weird looping KB/s download?

10:18 am, July 8, 2015 Hi, Unsure if this is the launcher or my ISP So just returned, well wanting to return, to Aion. It's been a while so I'm downloading all the patches right now since last time I played however I'm noti [..] View

PVp class tiers

11:18 pm, July 7, 2015 Alright, I'm going to start out by saying this is probably going to be a most likely heated and loaded topic filled with clashing opinions and differing Ideals based on experiences. WITH THAT BEING SA [..] View

Cleric pvp what wep should i use?

11:18 pm, July 1, 2015 Hello, I have bin playing Aion on and off since the day it came out. For the past, maybe 7 months i have been gone. on my original account i have a 61 cleric. I have always played cleric. I love pvp a [..] View

Leveling+PVP=1 Bad Combo!

10:18 am, June 26, 2015 While I love the new location of Cygnea, I'm not loving what's going on with the PVP here. A player can hardly go out of the gates without encountering a group--or even worse, an alliance--of Asmodian [..] View

Bots don't count as asmo-kills for Elyos

11:18 pm, June 25, 2015 Hi, When you get a quest (like the ones in Abyss in your home base to **** rank 9, rank 8, ... enemy players for AP) to **** the enemy players (asmos for me), I've noticed bots don't count. I've ask [..] View

Solution for error e02018

10:18 am, June 21, 2015 HELLO. first of all I'm from Colombia and will use an interpreter if the English is not well understood is not my fault. this annoying error is not new and I think it only occurs when updating the lau [..] View

How to maximise your pc responsiveness while gaming.

11:18 pm, June 17, 2015 So while we wait for the game to come back online I have some time to **** and I thought I would share what I use to make my pc as sharp as possible while gaming ( FPS and ping ) First of all I would [..] View

Change password before logging in Error

11:18 pm, June 10, 2015 So I've been dealing with support for 6 days now on this error, and they have no clue what they are doing. Does anyone have a solution that worked for them? I've changed my password, I've changed the [..] View

[QUUESTION] How is the Roll Dice numbers calculated

11:18 pm, June 8, 2015 Sorry for typo. Hello im player on different account and servers since 3 years in aion and i wonder how the roll dice is calculated? Why im asking this : Last week i did 2 Raksang 1 BTHM 1 BTHN and to [..] View

Zendesk Support System not working

10:18 am, June 6, 2015 Whenever I click "submit a ticket" on the support page, it just redirects to my account page. I have tried relogging multiple times and using a different browser / clearing cookies etc. Wh [..] View

Already Migrated before but account gone

11:18 pm, June 5, 2015 Okay tried reaching out to your support team but seems that is pointless you guys just gave me a generic response about migration. Heres the thing I already migrated. My login years ago was barracud [..] View

Debilitating Blade Damage Reducing Test

10:18 am, May 27, 2015 So I have did little tests here and there to test if this stigma is PvE and it appears that it is. I have only tested physical attacks so far. How the test was performed for physical attacks. Both me [..] View

Aion crash on login

11:18 pm, May 2, 2015 yeah, i had a old client, updated it, make a char, when i select it to start playing, it instantly crashes, giving me this... (had to cut some irrelevant info) User Name : Q2lzYXI= Version of Editor [..] View

Odd issues with Aethertech armor and skills

11:18 am, April 28, 2015 Since I turned 55 I've been noticing some odd issues with my Aethertech. Every level I've gained since then I feel like the character has become squishier. Very much like my armor stats count for less [..] View

What is going on!!? Need Help!

11:18 am, April 24, 2015 So I keep receiving mails that I have to migrate my account or it will be deleted on May 1st... I remember migrating my account months ago! I log in using my email address now so I don't know why I ha [..] View

Does this game want me to quit or something

11:18 am, April 24, 2015 So I thought I migrated my account months ago Guess not. So... when I enter my new display name, I guess this game really doesn't want me in, because "asdfjaweioijgj" will not work as a disp [..] View

Migration Required

11:18 pm, April 23, 2015 I keep getting this stupid email saying I need to migrate my account, but when I go to do so there is no indication of how to do this. How do you migrate your account. I have already set it up on emai [..] View

Internal Server Error -- Login error

11:18 pm, April 13, 2015 Hello, I am writing here in name of my friend who tried to join into Aion adventure, after he create his account and verify throe verification link sent on his mail, he cant access account. When he en [..] View

scammer

11:18 am, April 12, 2015 well i came here cause aion support sucks it only keep asking same automated question and didn't take any action i want this dude get banned ,, he traded account then end up hacking you .. his email i [..] View

Aion End Game PvP In A Nutshell....

11:18 am, April 10, 2015 My first ID run... I was overly hyped up, shaking, twitching all that jazz. 2 1/2 yrs of busting my !@# over gearing, researching, practicing, sieging, Dredge, EOB, IWW, KB, Arena, learning t [..] View

Unable to open aioninstaller..

11:18 pm, April 6, 2015 (I have been playing AION since Kahrun was made, and I never encountered this problem before.) I download it into a folder, the launcher/installer itself downloads but... I double click, give it perm [..] View

New mod on the game

11:18 am, April 4, 2015 This is the official program for the game Link to download : http://zhyk.ru/forum/showthread.php?t=497625 Description Of:aiHACKon - utility for multiple vulnerabilities Aion client to obtain a competi [..] View

4.8 Well... so long to Magic resist sets

10:18 am, March 28, 2015 Yes this is a QQ thread, and rightfully so. NCsoft in the head must be crazy taking three of the most OP classes in the game and breaking the nyerk out of them. I'm talking about songweavers, sins, a [..] View

Characters gone?

10:18 pm, March 25, 2015 I just came back playing Aion. I played when the game literally released when it was Pay 2 Play. I logged in, checked the servers, and I had no characters.... I went ahead and picked the recommended [..] View

how to buy ncoins whit Billtomobile in ncsoft store help please !

10:18 pm, March 20, 2015 hi, im from Portugal today i put 30€ in my phone so i want buy ncoins whit this money , but my problem is when i put my country code + number phone i cant cant make nothing cuz says (351) 914 [..] View

Competitive? Or not?

10:18 am, March 20, 2015 Disclaimer: in this context, the word 'competitive' refers to human character trait, it is not related to in-game gear or player skill.Is is possible to be competitive even when you're bad? Or do you [..] View

Account Migration Not Working

10:18 am, March 20, 2015 So I recently tried to log in to an Account that I'll call Account B for the sake of this thread. I realized I had to migrate it, so I decided to log in to the site and do what needed to be done; log [..] View

Forums

Account Migration Not Working

Mar 21, 2015, 4:49 am So I recently tried to log in to an Account that I'll call Account B for the sake of this thread. I realized I had to migrate it, so I decided to log in to the site and do what needed to be done; log [..] View

can't login aion because migrate account

Mar 12, 2015, 7:39 pm GM may i ask for help ? <br><br> my brother account 'czrdarkaeon' can't login using his usual username . <br> it show error " We are sorry but this account does not currently have access to AION. We'r[..] View

How does system count PVP kills

Mar 9, 2015, 6:26 pm How does system count PVP kills in group pvp instance like ID, EOB, IWF...?<br> Based on last hit or most damage? Need official answer pls. ty.<br><br> (instance kill numbers,like player 1 has 10 kill[..] View

Can't Access Old Account

Mar 4, 2015, 11:29 pm My Wife and I decided we wanted to start playing Aion again but when I tried to retrieve my password I never received an e-mail. I know it's the right e-mail address because I still have e-mail respon[..] View

Account ban

Feb 3, 2015, 8:38 pm Hello. I just got my account banned when i tried to log in the official site . I have a veteran account with 65 lvl character and had spent a lot of time playing. I want to play again because it to[..] View

Account Migration

Jan 11, 2015, 12:04 pm So I Tried buying from the BCM in game and it said to "buy items from the black-cloud market place in game you have to migrate your account". So I guess I have to do that. So what is this migration? a[..] View

Can't create my wife's account account

Dec 20, 2014, 9:23 am I'm trying to create an account for my wife so we can play together and after filling out all fields she gets the following error: "There was an error creating your account. Please re-enter your acc[..] View

How do I Migrate Account to use ingame store?

Dec 20, 2014, 7:05 am Hi! new to the game and I bought the recurring prestige pack and some Ncoin. When i try to make purchases from the ingame store it says I need to Migrate my account. I went to the account page and [..] View

Have they stopped the creation of new accounts?

Dec 19, 2014, 11:57 am Hi, I just wanted to know if they aren't allowing new accounts. I been trying for about an hour to get this new account setup. Once I go thru the process to the verify email step it never sends the em[..] View

Account migration: buying from BCM

Dec 19, 2014, 11:13 am I'm trying to buy a skin off the BCM but it's not accepting my current username/password. I've played since just after launch in 2009 and my username has not changed. I heard there was supposed to be[..] View

Account Not Updating

Dec 6, 2014, 5:45 pm I am having problems updating my account. I have contacted support twice about it with no reply to any of the e-mails. I am unable to buy NCoins and cannot apply any items to any of my characters; the[..] View

NCSoft account unable to change password, lots of issues.

Dec 4, 2014, 11:17 am This is annoying, and I'm surprised it still hasn't been fixed. I wanted to start playing Aion again. It's been years, I left before teh housing was added. NCSoft decided to do this whole "Master" [..] View

My son's account has been permanently blocked, why?

Dec 1, 2014, 7:55 pm Two days ago my son tried to play but he couldn't, he went ncsoft page and when he tried to log in, the message was "this account has been permanently blocked". He sending the ticket, I send one, but [..] View

Account Permanently Banned WITHOUT reason.

Nov 30, 2014, 4:25 am Hello, My Aion account was suddenly banned three days ago without reason and I've sent support two emails requesting a reason and a release of my...[..] View

Banned Account :(

Nov 29, 2014, 2:03 pm I've been playing Aion for years (since late 2009). I tried logging into my original account yesterday only to find out I was permanently banned. In fact I almost wasn't able to make a new account, ju[..] View

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