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Verification email not being received

1:36 am, August 24, 2017 I create an account last night, but have still not received a confirmation email. Can anyone actually help here, or is this one game I won't be able to play because the main website is bugged ? View

Nothing happens after trying to log in

9:18 am, February 18, 2017 When I launch the game and the log in box pops up I enter my info and nothing happens. The box closes and that's it. I've tried experimenting with the correct and incrrect info. I even tried just typi [..] View

A little confused about the different versions..

11:18 pm, August 12, 2016 I downloaded Aion a few days ago and began playing it (the free to play version), after playing a bit I realized I had already played the game awhile ago. So I went onto Aion's website logged on final [..] View

Aion 5.0 Patch not downloading

11:18 pm, July 20, 2016 Guys anybody can give me any link or method to download 5.0 patch manually. My NC client is stopped at 6.6 GB/6.9 GB downloading and is not downloading further. Downloading speed decreases from 5 mb [..] View

unacceptable my account locked for what?

11:18 pm, July 19, 2016 I Don't hack I don't do nothing. i just started again after a couple years of not playing (this is my story), I download the game yesterday buy 50$ worth of nc coins i meet a guy he helps me level qui [..] View

Husband's account hacked, any advice?

11:18 pm, April 29, 2016 Hi all. My husband's account has been hacked. It appears that someone was able to hack not only his Aion account but also his email to authorize a password change. They must have also changed the e [..] View

change email adress

10:18 pm, March 5, 2016 Hi ,i have a problem and i hope you guys can help me. I have an account made it a couple years ago i have many characters on it , i stop playng for 3 or 4 months and now im back and p [..] View

Cannot receive verification code in my email

9:18 am, February 13, 2016 i tried logging in my account this morning. it says im logging on an unverified IP address and a verification code is sent to my email, but when i open my email, there is no message from ncsoft. (for [..] View

FIXED! Aion requires the DirectX version released after June, 2008

9:18 am, February 8, 2016 For those of you having the same issue I had with the Quote: Aion requires the DirectX version released after June, 2008 when trying to run the 64 bit client. After [..] View

Email Verification

10:18 pm, December 10, 2015 I am trying to log into Aion, If I save my IP address it sends an email verification, If I dont save it it send the email. I have resigned to always having to do email verification. This time however [..] View

Problems with the new launcher

10:18 pm, October 29, 2015 I am a veteran player. I survived all problems in this game, but now it is different. I do not care with passwords, PIN, EMAIL, security code, etc to join the game, but I do not accept this failure ( [..] View

Aion GameClient has stopped working .... *read before answering*

10:18 am, October 16, 2015 yes i know this error is very common with aion players ... but mine is a bit different before this last update where now you have to log in outside the game before playing ... i used to run my game [..] View

Verification Code needed

10:18 am, October 16, 2015 Sir , this past few days before the maintenance i dont have problem with my account but after yesterday maintenance i just got home from school i tried to update my patcher but after i update its say' [..] View

dinamic ip problem with new login system

11:18 pm, October 15, 2015 Hello I have some problems with the new login system . my ISP provides dynamic IP addresses that change every 24 hours, so every time I make the login must verify the account by email .... there is [..] View

Help!!! Game does^nt start!!!

11:18 pm, October 15, 2015 Hey all after ubdate my game does^nt start when i start the luncher and i type my Email and the password then i pres Login the window disappeared and the game dont start I reinstalled the [..] View

Need Help!!!

11:18 pm, September 23, 2015 Okay I got the game updated and when I got to sign in I put my email and password in and I did that than the user agreement comes up and I hit accept, okay it is now going to Server or select a server [..] View

Account deleted?

11:18 pm, July 14, 2015 Hello, my hotmail don't exist anymore.. and so do my aion account which was registered with that email How can i get back my account? Need Gamemasters support! Can i set a new email for my lost aio [..] View

Change password before logging in Error

11:18 pm, June 10, 2015 So I've been dealing with support for 6 days now on this error, and they have no clue what they are doing. Does anyone have a solution that worked for them? I've changed my password, I've changed the [..] View

Already Migrated before but account gone

11:18 pm, June 5, 2015 Okay tried reaching out to your support team but seems that is pointless you guys just gave me a generic response about migration. Heres the thing I already migrated. My login years ago was barracud [..] View

What is going on!!? Need Help!

11:18 am, April 24, 2015 So I keep receiving mails that I have to migrate my account or it will be deleted on May 1st... I remember migrating my account months ago! I log in using my email address now so I don't know why I ha [..] View

Migration Required

11:18 pm, April 23, 2015 I keep getting this stupid email saying I need to migrate my account, but when I go to do so there is no indication of how to do this. How do you migrate your account. I have already set it up on emai [..] View

scammer

11:18 am, April 12, 2015 well i came here cause aion support sucks it only keep asking same automated question and didn't take any action i want this dude get banned ,, he traded account then end up hacking you .. his email i [..] View

Log in problems

10:18 pm, March 27, 2015 i didnt know where to put this, so i chose this place. anyway, i cant seem to log in ever since the recent update. my email and password are working, but ever since the recent maintenance update, [..] View

Account Migration Not Working

10:18 am, March 20, 2015 So I recently tried to log in to an Account that I'll call Account B for the sake of this thread. I realized I had to migrate it, so I decided to log in to the site and do what needed to be done; log [..] View

can't login aion because migrate account

10:18 am, March 12, 2015 GM may i ask for help ? my brother account 'czrdarkaeon' can't login using his usual username . it show error " We are sorry but this account does not currently have access to AION. We're upgra [..] View

I cannot get ingame[HELP!]

10:18 am, January 20, 2015 So i've tried all today throughout the day to try and connect, aswell as all yesterday! i was playing fine on the 18th, now it just won't log me in, it's like it's connecting to the wrong server. caus [..] View

Error 2018 PLEASE HELP ASAP

10:18 am, January 12, 2015 I am asking for help and I am not getting help at all, if this keeps up I am going to contact you guys if this keeps up. Now on to my problem I been getting a message on game launcher and I really nee [..] View

Cheating PVP Hacks: where to report? Does NCSoft Care?

10:18 am, November 16, 2014 Witnessed Siel Elyos AwesomeeX run around PVP'ing in front of bodyguards in Danaria today. Nuke smack nuke and the guards ignore it. Killing people every few seconds, and of course they cannot attack [..] View

Help plz

10:18 am, November 3, 2014 I have no idea if this would even work but i have had an account since the game came out and ive only just realised that i want it back but i have no idea wat email account i used for it.... Could a [..] View

Security Notification

11:18 pm, October 7, 2014 is there a way to deactivate the website's annoying security garbage? it's really annoying i have to authorize myself to login to my account every single time. the account won't even stay logged in my [..] View

issues logging in

11:18 am, September 25, 2014 Hello all, I seem to be having a bit of a problem getting into my primary account. recently cox has cycled my ip address and this has left me unable to get access to my ncsoft account settings and wo [..] View

Security verification emails

11:18 am, August 14, 2014 Hi is this fixed yet? I cannot receive any emails from your support@ncsoft.com security verification when i try and login to the forums with my Hotmail account. It works fine with this icloud email ac [..] View

Can't create my wife's account account

11:18 pm, August 12, 2014 I'm trying to create an account for my wife so we can play together and after filling out all fields she gets the following error: "There was an error creating your account. Please re-enter you [..] View

Account migration: buying from BCM

11:18 pm, August 11, 2014 I'm trying to buy a skin off the BCM but it's not accepting my current username/password. I've played since just after launch in 2009 and my username has not changed. I heard there was supposed to be [..] View

Have they stopped the creation of new accounts?

11:18 am, August 4, 2014 Hi, I just wanted to know if they aren't allowing new accounts. I been trying for about an hour to get this new account setup. Once I go thru the process to the verify email step it never sends the em [..] View

I can't log / Eu nao posso logar

11:18 am, August 1, 2014 Later this last Update 07/30/2014 i can't more login :/ when i up my email and passoword im desconected from server and my aion close.. T_T I try reinstal my game but nothing happen.. please help me [..] View

Banned Account :(

11:18 pm, July 22, 2014 I've been playing Aion for years (since late 2009). I tried logging into my original account yesterday only to find out I was permanently banned. In fact I almost wasn't able to make a new account, ju [..] View

Account Permanently Banned WITHOUT reason.

8:06 am, June 30, 2014 Hello, My Aion account was suddenly banned three days ago without reason and I've sent support two emails requesting a reason and a release of my... View

Forums

Security verification emails

Dec 20, 2014, 2:02 pm Hi is this fixed yet? I cannot receive any emails from your <a href="mailto:support@ncsoft.com">support@ncsoft.com</a> security verification when i try and login to the forums with my Hotmail account.[..] View

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