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Verification email not being received

1:36 am, August 24, 2017 I create an account last night, but have still not received a confirmation email. Can anyone actually help here, or is this one game I won't be able to play because the main website is bugged ? View

cannot login :(

11:18 pm, June 30, 2017 I can login into my account, but when I press acept, I don´t get into the server and the screen freezes and my chars doesn´t appear... Sometimes it works, sometimes don´ [..] View

Old in game reward codes not showing up

10:18 am, June 2, 2017 As the title says. My old codes for different rewards and pets that i got off website giveaways are not showing up in account management. These should give me the pets i won across my account for ev [..] View

Prestige pack

9:18 am, January 23, 2017 Hello. I wanted to buy the prestige pack, I bought a 1200NCcoin, when you try to activate prestige Pack asks me to pay, and not charge NCcoin from my account. Can I activate the prestige and charge co [..] View

Disconnection issues

9:18 am, January 12, 2017 I noticed I'm being disconnected whenever I try to run a second client for Aion. I usually play on two accounts for both factions, so if I want to AFK with for a moment with my main account, it gets d [..] View

Banned without reason

9:18 am, November 10, 2016 I made an alt account since my main cant even access forums, i tried to log today and it said my account is locked, after sending a ticket i got premade respons yet nothing about why, I'm not asking y [..] View

Dont run game...

10:18 am, October 6, 2016 Good afternoon after of update today presents noxt problem open the launcher login my account where is the laucher uploand dont play the game , i reset my pc the ploblem continues presents plea [..] View

Ncoin purchase is broken

10:18 am, September 30, 2016 Your whole payment system is seriously broken and needs to be fixed either ditch digtal river or fix it,2 accounts cant even purchase ncoin changed nothing my end since last purchases.Worst payment sy [..] View

prestige wont activate please help

11:18 pm, August 16, 2016 purchased prestige subscription a few days ago and it says on my account that its active but when i open the game my character has no items or signs that its active, do i need to be a certain level be [..] View

A little confused about the different versions..

11:18 pm, August 12, 2016 I downloaded Aion a few days ago and began playing it (the free to play version), after playing a bit I realized I had already played the game awhile ago. So I went onto Aion's website logged on final [..] View

Getting kicked from the game just to get verification code for same IP...

11:18 pm, August 1, 2016 So this happens to me almost everyday. I'm pretty sure that this is not a random disconnection, but an intentional kick, because it happens at full hour like 15:00 and then I'm presented with a Verifi [..] View

unacceptable my account locked for what?

11:18 pm, July 19, 2016 I Don't hack I don't do nothing. i just started again after a couple years of not playing (this is my story), I download the game yesterday buy 50$ worth of nc coins i meet a guy he helps me level qui [..] View

How to Obtain <Unicorn>

10:18 am, July 5, 2016 I've been asked quite a lot how to obtain <Unicorn> mount.Many More Pictures First of, you need to have a Prestige account. Then by the machines you will pick a level 50 quest that gives [..] View

Harder to log the account on forum

10:18 am, June 16, 2016 Lately it's almost impossible to log my account on forum. It always say invalid username and password everytimes I try to log on forum. I'm able to log my other account into the forum without proble [..] View

DirectX issue and Unable to send support ticket

11:18 pm, June 8, 2016 Not sure if anyone else is having this problem, I can't seem to find a solution. This error has basically appeared out of nowhere after I log in it says: Aion(x64)[1001] "You cannot run the vers [..] View

Questions regarding abyss and PvP

11:18 pm, May 16, 2016 So, I used to play aion before, until 3.0, if I remember correctly. After the 3.0 update, I only played for a few months and quit because I kinda got bored of Aion and had many other new games to play [..] View

I´m not recieving my verification code for loggin in (game and webpage)

10:18 am, May 6, 2016 This problem is happening to a friend of mine, already happened before, we keep trying loggin in from 3 different pcs and the verification mail just doesn´t come. His player name is Brigite, [..] View

Husband's account hacked, any advice?

11:18 pm, April 29, 2016 Hi all. My husband's account has been hacked. It appears that someone was able to hack not only his Aion account but also his email to authorize a password change. They must have also changed the e [..] View

Community's mentality on open world PvP

11:18 pm, April 24, 2016 *Rant thread* Is there any reason at all why people have been QQing about the lack of pvp there is in open world ? Yea we get it katalam danaria and tia were great pvp zones, but does that really mea [..] View

Can't Install/Download Aion

11:18 pm, April 20, 2016 I'm brand new to Aion. I got the game downloaded and installed with no problems at a friends house a few days ago when I first created an account. Now, I'm trying to get the game on my computer at hom [..] View

Collectors edition Items?

11:18 pm, April 12, 2016 Quote: Log into your NC Account. Next to Aion, click the Manage button. Click the Apply In-Game Items link. Select the server your preferred character is on and click the Ne [..] View

Disappointed w. PvP guides for returning players - anywhere you'd recommend I go?

9:18 am, March 6, 2016 Hey all, back from many years of dormancy. Sadly my Rank 4 Sin from 2011 (Jaxx) is long gone (I did not renew her account in time). SO MUCH KINAH LOST!!!!! lol ... I digress. Looking primarily for an [..] View

change email adress

10:18 pm, March 5, 2016 Hi ,i have a problem and i hope you guys can help me. I have an account made it a couple years ago i have many characters on it , i stop playng for 3 or 4 months and now im back and p [..] View

Cant log in after update patch 2/3/2016

10:18 pm, March 5, 2016 Hi,im using win 7, after update,i cant play aion,after i enter my account and password, i always getting error,i hv try ro delete data,l1on, or else,but still cant. I tried to repair file,but still ca [..] View

client won't launch 32-bit

10:18 pm, February 23, 2016 so i did a fresh install of aion and now the client is trying to launch 32-bit which just loads and then closes itself. however, if i force launch 64-bit with a bat the client loads, but i can't login [..] View

Possible fix (Client not loading after update)

9:18 am, February 19, 2016 This is actually to help you guys out - I have been pulling my hair out after the most recent update on 17/2/2016 I had the game working fine then updated and whenever I would click launch the game wo [..] View

Cannot receive verification code in my email

9:18 am, February 13, 2016 i tried logging in my account this morning. it says im logging on an unverified IP address and a verification code is sent to my email, but when i open my email, there is no message from ncsoft. (for [..] View

NCLauncher boring problems. I am sorry, but pls help if you can.

10:18 pm, January 30, 2016 I try not to write too much. I havent played Aion since somewhere in last September 2015. Until then I had no problems with loggin in. Now, when i try to loggin after i input my name and password i [..] View

Autologin cant change launcher account

9:18 am, January 17, 2016 hey guys ok basically. i logged in the launcher with the wrong account, and had autologin ticked now im stuck and cant change it is their any file or cache or folder i can delete that would reset the [..] View

My caracter is gone

10:18 pm, December 20, 2015 HELLO BOYS I have a problem my account login February 17, 2015 to watch the state of the game and everything was normal. but this day December 20, 2015 login again and my main character is not or was [..] View

aion launcher buggg

10:18 pm, December 14, 2015 I was looking constantly for a way to fix launcher, but I cannot. When i put my account and password, launcher stops working. Did anyone had the same problem and fixed by any chance? I would appreciat [..] View

Can't get past 'Select Server' screen

10:18 pm, November 25, 2015 Hi, since last night's update, when I try to log in, I can't get past the 'select server' page. The water in the background is still falling, but the screen just flickers and the links stop responding [..] View

Start Aion with another User account

10:18 pm, November 25, 2015 Hello.I have problem with aion.I can't start aion because It is installed on C drive and PC administrator is my brother so every time I start aion from my windows account it requests admin password,so [..] View

Help with two User Interface buttons...

9:18 am, November 21, 2015 Is there any way whatsoever to remove those two retarded buttons for selecting integrated server and accessing your account info in your profile? These buttons are seriously a cramp on an already clut [..] View

Verification Code needed

10:18 am, October 16, 2015 Sir , this past few days before the maintenance i dont have problem with my account but after yesterday maintenance i just got home from school i tried to update my patcher but after i update its say' [..] View

New Log-in System Issues

11:18 pm, October 15, 2015 The new set up for logging in outside the game is horribly inconvenient. I was in the middle of doing a Group Mission when the game disconnected on me. Instead of being able to press the re-connect bu [..] View

dinamic ip problem with new login system

11:18 pm, October 15, 2015 Hello I have some problems with the new login system . my ISP provides dynamic IP addresses that change every 24 hours, so every time I make the login must verify the account by email .... there is [..] View

Can't Launch the Game after Update

10:18 am, October 15, 2015 Hi folks, I just update the login launcher as required. However, after I type in my account info and click LOG IN, there's no response after that. Anyone has the same issue? Need help. Btw, I have s [..] View

Can't login?

11:18 pm, September 26, 2015 I have two different accounts and on the website I can login just fine(obviously), but on the game client no matter how many times I reset password, it just consistently tells me the ID or password is [..] View

New PIN vs Old Issue

10:18 am, September 23, 2015 So, I had an old PIN for my account that used to be 4 characters long, but it was made before the 6-8 pin was introduced, so now I can't login. Does anyone know how I may fix this? I'd just change my [..] View

Getting Started With PVP

11:18 pm, September 20, 2015 Hello all- I hope this isn't a repeat question, but here's my thoughts. I recently made a new account after having been gone for a while. The reason I'd been gone is because I thought maybe this gam [..] View

Extra entry count..?

11:18 pm, August 16, 2015 So I logged in today on an alt account and I was just derping around, when I checked my instance entries. For some reason, I have an extra entry for some of the instances (e.g. 3/3 for Infinity Shard, [..] View

Banned For No Reason

11:18 pm, August 14, 2015 So i wanted to log into my SW today only to be banned, after 7 hours of waiting on a reply to a ticked i found out it was due to a "fraudulent card" hmmm.. funny because i purchased Ncoin we [..] View

Infinity Shard- Help!

10:18 am, July 31, 2015 Hi all, I want to know the notable abilities Hyperion uses inside of Infinity Shard, but it's really tough to find a complete guide for this instance. What are the big nukes, drains, and AOE that a [..] View

A Visitor from EU (Cheating)

11:18 pm, July 22, 2015 Hey guys ! As you can see in the title im from EU, i do have an account on NA Server but sadly ping makes it impossible to play since i do enjoy PvP mostly in AION. So i just wondering how NCSoft is [..] View

IP-Thing

11:18 pm, July 17, 2015 Well hello, i have kinda a little Problem and maybe someone can help me with it. Everytime i login onto Forum or generally the Aion site, i have to verify that not someone else is logging in onto my [..] View

Account deleted?

11:18 pm, July 14, 2015 Hello, my hotmail don't exist anymore.. and so do my aion account which was registered with that email How can i get back my account? Need Gamemasters support! Can i set a new email for my lost aio [..] View

AC set to start L65 PvE

10:18 am, July 11, 2015 Hello everyone! I'm a Templar and I'll hit 65 this weekend and I'd like very much to start on the endgame PvE. I've made over 2bil with this event (very lucky mofo!), got both extends already, etc, an [..] View

Cleric pvp what wep should i use?

11:18 pm, July 1, 2015 Hello, I have bin playing Aion on and off since the day it came out. For the past, maybe 7 months i have been gone. on my original account i have a 61 cleric. I have always played cleric. I love pvp a [..] View

Bots don't count as asmo-kills for Elyos

11:18 pm, June 25, 2015 Hi, When you get a quest (like the ones in Abyss in your home base to **** rank 9, rank 8, ... enemy players for AP) to **** the enemy players (asmos for me), I've noticed bots don't count. I've ask [..] View

Change password before logging in Error

11:18 pm, June 10, 2015 So I've been dealing with support for 6 days now on this error, and they have no clue what they are doing. Does anyone have a solution that worked for them? I've changed my password, I've changed the [..] View

[QUUESTION] How is the Roll Dice numbers calculated

11:18 pm, June 8, 2015 Sorry for typo. Hello im player on different account and servers since 3 years in aion and i wonder how the roll dice is calculated? Why im asking this : Last week i did 2 Raksang 1 BTHM 1 BTHN and to [..] View

Zendesk Support System not working

10:18 am, June 6, 2015 Whenever I click "submit a ticket" on the support page, it just redirects to my account page. I have tried relogging multiple times and using a different browser / clearing cookies etc. Wh [..] View

Already Migrated before but account gone

11:18 pm, June 5, 2015 Okay tried reaching out to your support team but seems that is pointless you guys just gave me a generic response about migration. Heres the thing I already migrated. My login years ago was barracud [..] View

What is going on!!? Need Help!

11:18 am, April 24, 2015 So I keep receiving mails that I have to migrate my account or it will be deleted on May 1st... I remember migrating my account months ago! I log in using my email address now so I don't know why I ha [..] View

Does this game want me to quit or something

11:18 am, April 24, 2015 So I thought I migrated my account months ago Guess not. So... when I enter my new display name, I guess this game really doesn't want me in, because "asdfjaweioijgj" will not work as a disp [..] View

Migration Required

11:18 pm, April 23, 2015 I keep getting this stupid email saying I need to migrate my account, but when I go to do so there is no indication of how to do this. How do you migrate your account. I have already set it up on emai [..] View

Internal Server Error -- Login error

11:18 pm, April 13, 2015 Hello, I am writing here in name of my friend who tried to join into Aion adventure, after he create his account and verify throe verification link sent on his mail, he cant access account. When he en [..] View

scammer

11:18 am, April 12, 2015 well i came here cause aion support sucks it only keep asking same automated question and didn't take any action i want this dude get banned ,, he traded account then end up hacking you .. his email i [..] View

Characters gone?

10:18 pm, March 25, 2015 I just came back playing Aion. I played when the game literally released when it was Pay 2 Play. I logged in, checked the servers, and I had no characters.... I went ahead and picked the recommended [..] View

Account Migration Not Working

10:18 am, March 20, 2015 So I recently tried to log in to an Account that I'll call Account B for the sake of this thread. I realized I had to migrate it, so I decided to log in to the site and do what needed to be done; log [..] View

Security Questions

10:18 pm, March 12, 2015 I would like to know if its possible to change security questions and answers of NCsoft master account. I do not remember my previous answers so I should change them for keeping out of future trouble? View

Can't login after reset,forgot E-mail

10:18 am, March 12, 2015 If I do not remember the answers to my security questions, I do not remember what e-mail address I used, but only remember my username and password, can I still migrate? After update.I failed to log [..] View

can't login aion because migrate account

10:18 am, March 12, 2015 GM may i ask for help ? my brother account 'czrdarkaeon' can't login using his usual username . it show error " We are sorry but this account does not currently have access to AION. We're upgra [..] View

Can't Access Old Account

10:18 am, March 4, 2015 My Wife and I decided we wanted to start playing Aion again but when I tried to retrieve my password I never received an e-mail. I know it's the right e-mail address because I still have e-mail respon [..] View

My Aion Character Page (On Site, not in Game)

10:18 am, February 21, 2015 Hi, I'm not sure if this has been brought up yet, if it has I didn't see it and apologize for a new thread on this topic. Every time I log into the Aion website (this site), it logs me in and rand [..] View

PvE/game bugs

10:18 am, February 17, 2015 So was just doing FT with a random LFG group and this happened... lucky templar ^.^ Also, my apologies if there's already a thread for this sort of thing. Just wanted to see if anyone else had exper [..] View

Changing character name for forum posting

10:18 pm, February 6, 2015 How can I accomplish changing which character I can post with? I haven't played in 2-3 years and so much has changed. I tried looking in a few places that appear to be obvious of changing characters b [..] View

How to reset your Character Pin Number

10:18 pm, February 5, 2015 Should you, for whatever reason, be unable to recall your character pin and need to change it in order to access the characters on your account, follow the steps below to change your Character Pin Num [..] View

reset pin number

10:18 am, February 5, 2015 seem a started account here long away go move around the country a lot and every time try to log-in my IP address changes a lot on top of the i was ask would i like to reset my Pin number gee do i loo [..] View

Character has been bugged for 2 days!!!

10:18 pm, February 4, 2015 https://www.youtube.com/watch?v=7dvvVyujEMg Character is often bugging I cannot use teleports or speak with any npcs. I would say it happens every 1 hour of game play sometimes sooner, and i notice th [..] View

Account ban

8:13 pm, February 3, 2015 Hello. I just got my account banned when i tried to log in the official site . I have a veteran account with 65 lvl character and had spent a lot of time playing. I want to play again because it to [..] View

Account Migration

10:18 am, January 11, 2015 So I Tried buying from the BCM in game and it said to "buy items from the black-cloud market place in game you have to migrate your account". So I guess I have to do that. So what is this mi [..] View

Random D/C's

10:18 am, November 26, 2014 Anyone know what's going on with the random D/C's? Ok here's the weird part, I have 2 accounts. The reason being is that I have a bunch of characters on one realm on 1 account and just started anothe [..] View

NCOIN

10:18 pm, November 23, 2014 I have a few NCOIN (Game Stop) cards, but can't play atm. 1. Is there a time limit to use the card? Meaning is there an expiration date for use? 2. If I load the cards to my account will that NCOIN [..] View

NCSoft account unable to change password, lots of issues.

10:18 pm, November 20, 2014 This is annoying, and I'm surprised it still hasn't been fixed. I wanted to start playing Aion again. It's been years, I left before teh housing was added. NCSoft decided to do this whole "Mas [..] View

So many errors, can't download anything. Win 7

10:18 am, November 20, 2014 First, the quest log/tracker, map, transparent map, trade broker, and so money more don't work. (A lot of people complaining about this) Second, file repair does nothing (A lot of people complaining a [..] View

My life. My choice. My game.

10:18 pm, November 17, 2014 Hello dear Aion developers, assistants, players and all people who take part in this great project After visiting ted.com, I got idea and as this says – ideas worth spreading. I'm user of [..] View

4.7 post patch SIEGING (by Server and faction)

10:18 pm, November 15, 2014 ISRAPHEL SERVER: Asmodean Faction. Gelk ingy forts: For the moment are rather popular to attend. Seeing good numbers of Asmo showing up. Getting some great fights. Asmo players do need to learn [..] View

Account Not Updating

10:18 am, November 13, 2014 I am having problems updating my account. I have contacted support twice about it with no reply to any of the e-mails. I am unable to buy NCoins and cannot apply any items to any of my characters; the [..] View

My son's account has been permanently blocked, why?

10:18 pm, November 11, 2014 Two days ago my son tried to play but he couldn't, he went ncsoft page and when he tried to log in, the message was "this account has been permanently blocked". He sending the ticket, I send [..] View

what am i doing wrong?~ server transfer

10:18 pm, November 8, 2014 okay so no matter what i do for all of my accounts it says my charecters arnt eligible for server transfer... is there some sorts of hidden requrements that arnt listed? i took everything out of the [..] View

Aion not recognizing PIN code

10:18 am, November 8, 2014 Hi, it's been a while since I was in AION. I remembered my game login information fortunately. But once I created a new character, and hit the start button, it asks me for my PIN. Because I haven't [..] View

If you stream PVP or have YouTube videos, please link here.

10:18 pm, November 6, 2014 I'd like to see more PVP videos from all classes, streams too. Please link your account and common stream times here. Please don't comment on others streams or videos here, but feel free to suggest [..] View

Why did they kick us out of group in Nightmare Circus?

10:18 am, November 5, 2014 I went with my gf to play Nightmare Circus with a group or 5, later 4. This is the video from my account http://www.youtube.com/watch?v=kAONc...ature=youtu.be. We thought we knew everything about what [..] View

Help plz

10:18 am, November 3, 2014 I have no idea if this would even work but i have had an account since the game came out and ive only just realised that i want it back but i have no idea wat email account i used for it.... Could a [..] View

Game freeze/crash, not responding at login.

10:18 am, October 27, 2014 I just downloaded the game and I cant login because the game is freezing after y write my account and press OK I'm trying to fix it with ncsoft technical support but I would like to read some opinion [..] View

Important question

11:18 pm, October 24, 2014 Greets. After a year of brake I decided again to play aion. I started it downloading( the EU serv) and then I realised I had an another account with a much higher level character on it which was on th [..] View

Can't hear character voices + question

11:18 pm, October 11, 2014 Hello everyone! Just came here to ask for some help.Can't hear character voices When I created my character I tried to "listen" to the voices but there was no sound, even on cut scenes.All [..] View

Security Notification

11:18 pm, October 7, 2014 is there a way to deactivate the website's annoying security garbage? it's really annoying i have to authorize myself to login to my account every single time. the account won't even stay logged in my [..] View

Can't login

11:18 am, October 6, 2014 Hello, I cannot login to http://en.aion.gameforge.com/website/ or the actual game. I'm posting here because I cannot create a support account either. I would like to know why. Yesterday I was playing [..] View

a monitor program has been found ...

11:18 pm, September 29, 2014 When I try to run the game from launcher by clicking play the window becomes small and nothing happens. I check the task manager and game is not running. the only thing that happens is that stupid NCU [..] View

issues logging in

11:18 am, September 25, 2014 Hello all, I seem to be having a bit of a problem getting into my primary account. recently cox has cycled my ip address and this has left me unable to get access to my ncsoft account settings and wo [..] View

Skills/Quickbars Reset Issue

11:18 pm, August 19, 2014 I logged in on an alt this morning to find all my skills have gone missing from the skillbars, and the optional quickbars have reset to default, ie. unchecked in Options and empty of skills. I have [..] View

Security verification emails

11:18 am, August 14, 2014 Hi is this fixed yet? I cannot receive any emails from your support@ncsoft.com security verification when i try and login to the forums with my Hotmail account. It works fine with this icloud email ac [..] View

Can't create my wife's account account

11:18 pm, August 12, 2014 I'm trying to create an account for my wife so we can play together and after filling out all fields she gets the following error: "There was an error creating your account. Please re-enter you [..] View

Account migration: buying from BCM

11:18 pm, August 11, 2014 I'm trying to buy a skin off the BCM but it's not accepting my current username/password. I've played since just after launch in 2009 and my username has not changed. I heard there was supposed to be [..] View

Problem With Updating Identity

11:18 pm, August 9, 2014 Ok, I've had my account since back in 2010 and well I quit the game a few years ago before the account system got merged and decided to come back and try it again. But when ever i try to get into my a [..] View

SIN OR SW

11:18 pm, August 4, 2014 i have an Elyos account with a lv 65 glad and ranger, but Elyos players IMHO don't involve themselves in KATALAM/DAARIA sieges/forts so Im re rolling to the Asmo, but Im unsure what class i want to st [..] View

Have they stopped the creation of new accounts?

11:18 am, August 4, 2014 Hi, I just wanted to know if they aren't allowing new accounts. I been trying for about an hour to get this new account setup. Once I go thru the process to the verify email step it never sends the em [..] View

Forums

Account Migration Not Working

Mar 21, 2015, 4:49 am So I recently tried to log in to an Account that I'll call Account B for the sake of this thread. I realized I had to migrate it, so I decided to log in to the site and do what needed to be done; log [..] View

can't login aion because migrate account

Mar 12, 2015, 7:39 pm GM may i ask for help ? <br><br> my brother account 'czrdarkaeon' can't login using his usual username . <br> it show error " We are sorry but this account does not currently have access to AION. We'r[..] View

Can't Access Old Account

Mar 4, 2015, 11:29 pm My Wife and I decided we wanted to start playing Aion again but when I tried to retrieve my password I never received an e-mail. I know it's the right e-mail address because I still have e-mail respon[..] View

Account ban

Feb 3, 2015, 8:38 pm Hello. I just got my account banned when i tried to log in the official site . I have a veteran account with 65 lvl character and had spent a lot of time playing. I want to play again because it to[..] View

Account Migration

Jan 11, 2015, 12:04 pm So I Tried buying from the BCM in game and it said to "buy items from the black-cloud market place in game you have to migrate your account". So I guess I have to do that. So what is this migration? a[..] View

Can't create my wife's account account

Dec 20, 2014, 9:23 am I'm trying to create an account for my wife so we can play together and after filling out all fields she gets the following error: "There was an error creating your account. Please re-enter your acc[..] View

How do I Migrate Account to use ingame store?

Dec 20, 2014, 7:05 am Hi! new to the game and I bought the recurring prestige pack and some Ncoin. When i try to make purchases from the ingame store it says I need to Migrate my account. I went to the account page and [..] View

Have they stopped the creation of new accounts?

Dec 19, 2014, 11:57 am Hi, I just wanted to know if they aren't allowing new accounts. I been trying for about an hour to get this new account setup. Once I go thru the process to the verify email step it never sends the em[..] View

Account migration: buying from BCM

Dec 19, 2014, 11:13 am I'm trying to buy a skin off the BCM but it's not accepting my current username/password. I've played since just after launch in 2009 and my username has not changed. I heard there was supposed to be[..] View

Account Not Updating

Dec 6, 2014, 5:45 pm I am having problems updating my account. I have contacted support twice about it with no reply to any of the e-mails. I am unable to buy NCoins and cannot apply any items to any of my characters; the[..] View

NCSoft account unable to change password, lots of issues.

Dec 4, 2014, 11:17 am This is annoying, and I'm surprised it still hasn't been fixed. I wanted to start playing Aion again. It's been years, I left before teh housing was added. NCSoft decided to do this whole "Master" [..] View

My son's account has been permanently blocked, why?

Dec 1, 2014, 7:55 pm Two days ago my son tried to play but he couldn't, he went ncsoft page and when he tried to log in, the message was "this account has been permanently blocked". He sending the ticket, I send one, but [..] View

Account Permanently Banned WITHOUT reason.

Nov 30, 2014, 4:25 am Hello, My Aion account was suddenly banned three days ago without reason and I've sent support two emails requesting a reason and a release of my...[..] View

Banned Account :(

Nov 29, 2014, 2:03 pm I've been playing Aion for years (since late 2009). I tried logging into my original account yesterday only to find out I was permanently banned. In fact I almost wasn't able to make a new account, ju[..] View

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